Important Questions & Answers on Articulation (Part 4)

Hey Folks! We are back with Part 4 of our article on ''Important questions and answers on Articulation". We compiled more essential questions and answers on articulation. In our previous discussions we covered the scenario based questions on articulation, project documentation, and direct as well as email communication. Now, we will discuss more on the same topics to make your articulation skills more stronger. 

Stay tuned for future editions of this series.


1. An alphabetic arrangement of important terms to help users quickly locate information they are looking for is called

    a) Glossary
    b) Index
    c) Table of contents 
    d) None of the above

Answer:  b) Index

Explanation: 

Indexes are used to compile information, organized numerically or alphabetically or sometimes as per the sequence of the information topic wise. It can be used by user to locate the information about mentioned topic. It can be used to indicate information within same document (like a book's index leading to page numbers) or in external resources (like a library catalog indexing books).


2. When you are writing User messages, anticipate as many errors as possible, and provide corrective action for each.

    a) True
    b) False

Answer:  a) True

Explanation: 

It is recommended to anticipate all potential errors and take it into consideration to write a user messages. Actively addressing errors and providing clear corrective actions leads to improvement in the overall user experience. Also it helps to reduce user frustration and prevent users from escalating due to minor errors. 


3. Lack of documented procedures may increase:

    a) Knowledge retention in associates
    b) Dependency on seniors
    c) Paperwork needed to done
    d) Missed deadlines, or a drop in the quality of service

Answer:  b) , d)

Explanation: 

When procedures are not documented, it leads to knowledge concentration in a few individuals like seniors, causing delivery failures in their absence. It may also leads to different employees taking different approaches to the given tasks, resulting in inconsistent outcomes and lower quality of work done.


4. In an Agile project, _____________ are an effective way of breaking down requirements into prioritized and testable pieces of work.

    a) Tasks
    b) Tickets
    c) Incidents
    d) User Stories

Answer:  d) User Stories

Explanation: 

The user stories are simple descriptions of a feature or functionality in a finished product, from the end user's perspective. User stories are essentially made by breaking down the large requirements into manageable chunks of work. These user stories will be prioritized as the most important features are developed first.


5. For effective articulation avoid using:

    a) Jargon & long, complex sentences
    b) Simple sentences 
    c) Self explanatory phrases
    d) List of expanded form of abbreviations

Answer:  a) Jargon & long, complex sentences

Explanation: 

If we use technical terms or industry-specific words, phrases it can confuse the audience, especially when they have limited knowledge of the subject being discussed. Long, complex sentences can be difficult to follow and may lose the listener's attention. Which causes less user understanding about the topic presented.


6. If your presentation audience is form of mixed background, with a varying degree of understanding of the topic being discussed:

    a) Use Jargon words in presentation
    b) Avoid having too many slides in the main presentation
    c) Don't include time for Q&A hour as basic questions will be asked
    d) Include supplementary slides or material that can be displayed, if required

Answer:  b) , d)

Explanation: 

While presenting to the audience of varying levels of understanding it is always recommended to start from basic knowledge. In case the audience members need more detail or clarification supplementary slides can come in handy. Also too many slides in the main presentation can make it very lengthy which causes users too lose interest. 


7. To make your presentation effective follow the 4w and 1H formula while drafting the content the formula stands for the following. match the 2 columns 

Column A Column B
A) Who 1) Presentation content
B) Why 2) Presentation delivery
C) What 3) Presentation methods
D) How 4) Audience
E) When 5) Presentation Objectives

    a) A-1, B-2, C-3, D-5, E-4
    b) A-3, B-4, C-1, D-5, E-2
    c) A-4, B-5, C-1, D-3, E-2
    d) A-5, B-4, C-1, D-2, E-1

Answer:  c) A-4 , B-5, C-1, D-3, E-2

Explanation:  The who aspect indicates the Audience which mentions to learn about audience and their demographic information so that presentation can be designed to complete their needs. Why is a  presentation objectives one needs to stick to it. What indicates presentation content which must be well crafted as per audience. How aspect mentioned presentation methods through which it will be delivered. When aspect mentions about presentation delivery timelines. 


8. A project status dashboard or summary presents the following information: 

    a) Key Decisions to be taken
    b) Risks and challenges
    c) Detailed description of the project
    d) Key accomplishments for the reporting period

Answer:  a) , b) , d)

Explanation: The primary purpose of the Project status dashboard is to provide a high-level overview of the project's current state. This includes highlighting what has been achieved during a specific reporting period. Key decisions needs to be taken along with the risk and challenges associated with it.


9. The key objectives of interacting on social media are: 

    a) Creating an influence
    b) To sale products directly
    c) Enabling reach
    d) Engaging with your audience in real time

Answer:  a) , c) , d)

Explanation: 

Except the "To sale products directly" option rest of the options are right. There are many objectives of interacting with audience on social media including creating a awareness bout the product in the audience. Reaching out to the people who might be interested in the product or service we are offering in the real time, as mails and newsletter cannot be used for the real time conversation.


10. Trend analysis based on various key performance indicators helps your customers to:

    a) Understand and appreciate the teams concerns and challenges
    b) Asses the situation and plan a head
    c) Directly control the associates working on project
    d) Work hand-in-hand where required, to resolve the challenges and ensure continuity of work

Answer:  a) , b) , d)

Explanation: 

Trend analysis with examination of data over time to identify patterns in key performance indicators (KPIs) is useful to understand the situation of the project. One can know more about the challenges developers, testers are facing are ways to get rid of such a issues. Understanding the issues of the individual contributors can help us to work with them for resolution of their issues or challenges. 


11. A well written user story helps you describe the feature from the _________ perspective

    a) Developers 
    b) End User
    c) Creators
    d) Designers

Answer:  b) End User

Explanation: 

Generally the user stories are written from the end user's perspective to ensure that the developed feature meets their needs and expectations. By focusing on the user's goals and motivations, developers can build products that are more valuable and user-friendly. 


12. A well-articulated resume can help you create a good first impression with a potential supervisor, and can help you further your career. for this, your resume:

    a) Contains lot of information about yourself 
    b) None of the mentioned options
    c) Must specify how you suit the role you are applying for
    d) Must be well-structured, easy to scan, providing a quick view of the work you have done so far

Answer:  c) ,  d)

Explanation: 

A positive first impression can be created with well-structured and easy-to-scan resume which  allows recruiters to quickly find your qualifications and experience. Considering number of applicants applying for the positions, recruiters often have limited time to review resumes. A well structured resume with to the point data helps recruiters quickly go through candidates skills and achievements. 


13. The Bcc field is used:

    a) as it is a standard practice
    b) to respect the privacy of the recipients
    c) None of the mentioned options
    d) so that all recipients will be aware about everyone's email address 

Answer:  b) respect the privacy of the recipients

Explanation: 

Bcc in the mails stand for Blind Carbon Copy. When we use Bcc, the email addresses of the all the recipients are not visible to everyone. This will come in handy when the requirement is to send an email communication to a large number of people who might or might not know each other.


14. The sequence of information which is provided in a status report is based on the customer's priorities and & preferences and the aspects you want to highlight

    a) True
    b) False

Answer:  a) True

Explanation: 

Different customers have different priorities, budget, deliverables or any other business aspect are to name a few. Crafting reports as per clients priorities ensures they quickly find the information they value most. Highlighting Key Aspects which are important for the customers business can help to create reports aligned with their needs obtaining good relationships with customers.


15. While updating status on pending action items of the previous reporting period, ensure :

    a) Each action item is numbered in a sequence, based on action item date
    b) Owner of an action item is clearly identified
    c) Mention pending task on the bottom of report
    d) Specific information is provided about why an action item could not be closed on time

Answer:  a) , b) , d)

Explanation: 

When it is clearly mentioned for the owner of action item like story or task it helps with the accountability as well to track progress of the stories or tasks. Mentioning them sequence wise based on the action items helps to quickly scan the report. These steps help to effectively discuss the pending action items.


We hope this edition of "Important Questions and Answers on Articulation" has helped you to harness, know and improve your articulation knowledge. It will empower you to build stronger relationships, achieve more, and ultimately excel in your professional life. Stay tuned for future installments of this series, where we'll explore more questions and answers and offer actionable tips to enhance your skills further.


Articulation Q&A part 1         Articulation Q&A part 2         

Articulation Q&A part 3         Articulation Q&A part 5

Articulation Q&A part 6         Articulation Q&A part 7

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